Digital channels have revolutionised the way we deal with customers and the value and importance of great customer service. We can now talk to our customers using multiple online channels that provide synchronous and continuous communications.
Mining Oil and Gas companies are increasingly dependent on bus technology and need the confidence of state-of-the-art facilities to support digital initiatives.
Change can be hard, but some decisions are easy when you have the right information. Sometimes the need for technological change in an organisation is obvious.
Yet again, Data Analytics and Business Intelligence are at the top of the CIO’s agenda for 2015. Big Data and Internet of Things are also on the radar for many organisations.
Many resources companies see digital technology as key to reducing operational costs - especially the ability to move big data into 'smart data'.
ICT decision makers used to have a choice. "Do we need to house our own infrastructure, or would we be better co-locating it in an external data centre facility?"
The inside guide to deciding whether to outsource your data centre facility and operations and how to select an appropriate partner.
A wide range of organisations are at various stages of cloud migration but what factors make Hybrid IT an attractive option?
There’s been a lot of hype about the opportunities offered by Big Data – so how can it realistically offer your organisation competitive advantage?