It’s still early days and there will be many exciting developments to come. We will continue to keep you up-to-date with any changes and to help we’ve outlined answers to some of the early questions.
Yes! Together the combination strengthens our position in the competitive market.
Nextgen customers will be able to leverage Vocus’ fantastic Metro and international fibre coverage across Australia and New Zealand and onwards to the US and Asia.
Ownership of Nextgen’s domestic backhaul fibre network completes Vocus’ fibre infrastructure footprint in Australia. The combined entity will be more competitive in the market.
Vocus and Nextgen have come together to create one of Australia’s largest business fibre network. . We offer Australian businesses unparalleled customer experience and capability and that’s why we are a true alternative.
No, there has been no change to your service or account.
It’s business as usual; any changes to your account manager and points of contact will be communicated in due course.
No, all support channels remain the same.
No. All of your existing Vocus services will remain the same. We will communicate any changes as needed.
Please contact 1300 653 351 or firstname.lastname@example.org if you have any further questions
Yes! We’ve got big plans to shake up the market. Keep an eye out for more news as we progress.